GDPR Policy

Who we are –This website is owned and operated by Wightsynergy Ltd, Unit 5, Newport nursery, Watergate Road, Newport, Isle of wight, PO38 1XPOur website address is:  Wightsynergy Ltd – Our GDP officer is – Iain McCarthy

What personal data we collect and why we collect itName, email address, personal account preferences; transactional data, such as purchase informationCommentsWhen visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Information you enter is used for customer service purposes, ie: To reply to the message sent to us using the contact form but we do not use the information submitted through contact forms for marketing purposes.

Cookies

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

[Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies]

Most web browsers allow you to refuse to accept cookies. The AboutCookies.org website contains comprehensive information on how to do this on a wide variety of browsers. This website is not associated with Goodleaf and we are not responsible for their content.

Please be aware that restricting cookies will have a negative impact upon the usability of many websites, including this one. For example, you may have difficulties logging in to your account or buying products.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Managing Cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Here’s how to do it:

Google Chrome

Mozilla Firefox

Internet Explorer

Safari browser

Opera

For information on how to manage cookies via other browsers, please consult your documentation or online help files.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with –

We share certain categories of information we collect from you in the ways described in this Privacy Policy. We share Demographic Data with advertisers and other third parties only on an aggregate (i.e., non-personally-identifiable) basis. We do not share Contact Data with other companies who may want to send you information about their products or services. We share Contact Data with our business partners who assist us by performing core services (such as fulfillment, or data storage and security) related to our operation of the Site. Those business partners have all agreed to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your Contact Data and other Personal Information to carry out their specific business obligations to Company. If you do not want us to share your Contact Data with any third parties, please contact us via the “Contact” link on the site menu. Please understand that such a request will likely limit your ability to take advantage of all of the features and services we offer on the Site.

Analytics – Google Analytics use cookies to collect data that helps us understand how people are using the site and monitor any errors that users may be experiencing. We use this information to identify how and where we can improve the user experience. The data collected through this cookie is anonymous. We have turned on Google Analytics Demographics and Interest Reporting to get an idea of our demographics and users’ interests. Please see below for how we use this data.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Please contact us to request an exported file of your personal data that we hold or to erase any data that we hold about you. There is no charge for this

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact information

Wightsynergy Ltd, Unit 5, Newport nursery, Watergate Road, Newport, Isle of wight, PO38 1XP – You can send us a message here – Send message

How we protect your data

We take all reasonable precautions to ensure the protection of all such personal information. We use appropriate security measures to protect against the loss, misuse and alteration of data used by our system, including SSl certification so that all traffic sent over the site is securely transmitted. Wightsynergy Ltd is hosted on a, firewalled, dedicated secure server environment including top level security software, intrusion detection and intrusion prevention systems, consistent with industry best practices, as documented in standards such as ISO/IEC 27002?

What data breach procedures we have in place

  • Our breach procedures ensure that we have safeguards and measures in place to identify, assess, investigate and report any personal data breach at the earliest possible time. Our procedures are robust and have been disseminated to all employees, making them aware of the reporting lines and steps to follow.

 

Updates to this notice

This privacy notice was last updated on 06/04/2019 Please check back regularly to keep informed of changes to this Notice.

Wightsynergy Ltd GDPR privacy policy V1.1 09/04/2019